Kitn Estates Bali - Privacy policy


Address: Jl raya Seseh no.2, Munggu, Kec. Mengwi, Kabupaten Badung, Bali, 80351

Effective Date: 30/03/2020

Last update: 12/02/2024

This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) when you visit our real estate website ("Website") and use our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our Website or filling a form from our marketing activities, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
When you visit our Website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when contacting us or using our services. We only collect personal information that is necessary for the purposes described in this Privacy Policy.

1.2 Navigational Information:
We also collect navigational information, including but not limited to your IP address, browser type, device information, operating system, referring URLs, and other non-personally identifiable information, to enhance your browsing experience and improve our Website's functionality. This information is collected through cookies and similar technologies. You can choose to disable cookies through your browser settings; however, this may affect your ability to access certain features of our Website.

2. Lawful Basis for Processing Personal Information

We process your personal information based on one or more lawful bases provided by the GDPR, including the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests pursued by Kitn Estates or a third party.

3. Use of Information

3.1 Personal Information:
We use the personal information you provide to us to respond to your inquiries, fulfill your requests, and provide you with the information and services you requested. We may also use your personal information to communicate with you, send you administrative information, and provide customer support. Additionally, we may process your personal information to comply with legal obligations or to pursue legitimate interests, such as improving our services and enhancing your user experience.

3.2 Navigational Information:
We use navigational information to analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use. This helps us understand how users navigate our Website, improve our services, and enhance your overall experience. Navigational information is anonymized and not used to identify individuals.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

5. Data Security

We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your information. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your personal information.

6. Involvement of Freelance Agents and partners

We work with selected freelance agents and partner companies involved in the Bali real estate sector to ensure the highest possible standard of service for you. These freelance agents and partner companies may have access to your personal information as necessary to perform their services on our behalf.

We ensure that these agents are bound by confidentiality obligations and agree to use your personal information only for the purposes of providing services to us and not for any other purpose.

While we take measures to select freelance agents who uphold the same standards of privacy and security as we do, please note that we are not responsible for the privacy practices of these agents.

7. International Data Transfers

If you are located outside the European Economic Area (EEA), please note that we may transfer and process your personal information to countries outside the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. These safeguards may include implementing standard contractual clauses approved by the European Commission, relying on the recipient's Privacy Shield certification (if applicable), or obtaining your explicit consent.

8. Your Rights

Under the GDPR, you have certain rights regarding your personal information. We respect these rights and are committed to fulfilling them. Your rights include:

8.1 Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of it.
8.2 Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.
8.3 Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information.
8.4 Right to Restrict Processing: You have the right to request the restriction of processing of your personal information under certain conditions.
8.5 Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
8.6 Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including processing based on legitimate interests or for direct marketing purposes.
8.7 Right to Withdraw Consent: If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time.

To exercise your rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the information provided in Section 10.

9. Cookies and Similar Technologies

We use cookies and similar technologies on our Website to improve your browsing experience, analyze trends, and gather demographic information. By using our Website, you consent to the use of these cookies. You can manage your cookie preferences through your browser settings or opt-out of certain third-party cookies by using the appropriate opt-out mechanisms provided by those third parties.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

We will respond to your inquiries and address any concerns as soon as possible.

11. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

By using our Website, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as described herein, including any international transfers of your information as described in Section 7.